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March 10, 2014

Tap into Your Super-Consumers

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May 29, 2018

Why Verizon’s iPhone Could Be Good for AT&T

This article originally appeared in Harvard Business Review on February 9, 2011 As Verizon puts its iPhone on sale this week, many observers are predicting doom […]
May 29, 2018

What Managers Can Learn from March Madness

This article originally appeared in Harvard Business Review on March 17, 2011 No matter how much you know about college basketball, filling out March Madness brackets […]
May 29, 2018

Understand Your Customers With Colored Pencils and Cartoons

This article originally appeared in Harvard Business Review on April 28, 2011 Some CEOs truly crave direct customer contact. Apple’s Steve Jobs and Mark Cuban, owner […]
May 29, 2018

Collaborate to Grow the Pie, Not Just Split It

This article originally appeared in Harvard Business Review on June 17, 2011 The NFL is in the midst of a public and piggish spectacle of billionaires […]
May 29, 2018

Why I’m Happy Netflix Raised Its Prices

This article originally appeared in Harvard Business Review on August 2, 2011 Recently Netflix announced a 60% price increase in their core DVD mail/streaming service. Many […]
May 29, 2018

Category Creation Is the Ultimate Growth Strategy

This article originally appeared in Harvard Business Review on September 26, 2011 Laird Hamilton is my hero. He’s not only one of the world’s best big-wave […]
May 29, 2018

Thank You, Steve

This article originally appeared in Harvard Business Review on October 6, 2011 Dear Steve, We’ve never met. And yet nearly everywhere I turn in my house, […]
May 29, 2018

How Retailers Can Appeal to Lower-Income Shoppers

  This article originally appeared in Harvard Business Review on November 21, 2011 Retailers face several challenges as they enter the 2011 holiday season. Unemployment remains […]
May 29, 2018

Netflix Will Rebound Faster than You Think

  This article originally appeared in Harvard Business Review on January 26, 2012 Few companies faced bigger self-created challenges in 2011 than Netflix. Last summer the […]
May 29, 2018

Does Your Portfolio Have a Jeremy Lin?

  This article originally appeared in Harvard Business Review on February 13, 2012 His team is enjoying a five game winning streak. He’s ranked fourth on […]
May 29, 2018

How to Give Your Business Model a One-Two Punch

  This article originally appeared in Harvard Business Review on April 24, 2012 It’s an intriguing hypothetical: In a fight between Bruce Lee and Mike Tyson, […]
May 29, 2018

Xbox Live: How an Old Tech Company Built a Social Media Juggernaut

  This article originally appeared in Harvard Business Review on June 8, 2012 This week much of the country has been transfixed by the NBA playoffs, […]